Workflow Settings control how each of your automations behaves, from how contacts enter and re-enter a workflow to the time zone, communication windows, and other global options that govern execution. This section covers the settings available for your workflows and how to configure them to fit your business needs.

Frequently Asked Questions #

What are Workflow Settings? #

Workflow Settings are the configurable options that control how an individual workflow runs, including enrollment rules, timing, and communication preferences.

Where do I find a workflow’s settings? #

Open the workflow in the builder and go to its Settings tab to view and adjust the available options.

What kinds of options can I configure? #

Common settings include whether contacts can re-enter the workflow, the time zone used for scheduling, and the windows during which messages may be sent.

Do settings apply to all workflows at once? #

Most settings are configured per workflow, so you can tailor the behavior of each automation independently.

Should I review settings before publishing a workflow? #

Yes. Reviewing and confirming the settings before publishing helps ensure your automation enrolls contacts and sends communications exactly as intended.