How to Create an Announcement

How to Create an Announcement

Banner notifications help you effectively communicate with your team members or sub-account users, providing them with important information. Let’s learn how to create customized banners to easily deliver targeted messages.

Creating An Announcement #

Start by heading to the Announcements tab inside your Agency Settings.

Name your announcement as you see fit; this will only be used internally.

Content #

Fill out the details of your announcement:

  • Body Text: This will be shown in the banner. You can add up to 150 characters, including spaces, in each announcement.
  • Announcement Priority: Select a status to define the background color; you can choose between general (blue), warning (yellow), or critical (red).
  • Primary Button: Enable this option to include a CTA button to redirect your audience.

If the Primary Button option is enabled, you will have to define its content (1), the action it performs (2), and the URL you’ll redirect your audience to.

Styles #

If you want to customize the colors of your announcement banner, the Styles tab is the section to do it in.

Audience #

Toggle the button next to an audience to exclude them from viewing the announcement.

Schedule #

Define the frequency at which the announcement should be re-displayed after being dismissed.

Define if the announcement should be shown immediately after publishing (1), maintain the announcement permanently (2), or set a specific date and time, based on your agency’s timezone, to start or end the announcement (3).

Saving And Posting #

You can click the Save button (1) at any point to save your progress, and once your announcement is ready, toggle the status to Publish (2) and click Save again.

Use this to communicate important updates directly within the platform. This feature makes it easy to ensure users always see the most relevant information, your message is seen, and users are aware of any details you don’t want them to miss.

Frequently Asked Questions #

Where do I create an announcement? #

Head to the Announcements tab inside your Agency Settings to create a new announcement.

How long can the announcement body text be? #

The body text shown in the banner can be up to 150 characters, including spaces.

What do the announcement priority colors mean? #

Priority sets the banner background color: general is blue, warning is yellow, and critical is red.

Can I add a button to my announcement? #

Yes. Enable the Primary Button option to add a CTA, then define its content, the action it performs, and the redirect URL.

How do I control who sees an announcement? #

In the Audience tab, toggle the button next to an audience to exclude them from viewing the announcement.

How do I publish the announcement? #

Click Save at any point to store progress; when ready, toggle the status to Publish and click Save again.

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Updated on May 26, 2026