The TikTok Form Submitted trigger will run your workflow when a TikTok Lead Form has been submitted. If you have not already mapped out the TikTok fields in your CRM, visit the Integrations tab under Settings in your CRM and click on TikTok Fields Mapping. This will ensure that all of the information collected in your TikTok lead form will be integrated into your CRM.

Adding the TikTok Lead Form Submitted Trigger #

To get started setting up your workflow, click on “Add New Trigger” and select TikTok Form Submitted.

NOTE: To publish workflows, you must establish a workflow trigger and action. Without both, you can only save the workflow and not publish it.

Add Filter #

Click the “Add Filters” button to choose from various available filters.

In Form #

If you are running multiple lead forms on TikTok and need to narrow down your workflow trigger, click on All Filters and select the “In Form” filter from the dropdown menu. Here you’ll be able to select the lead form that you would like to trigger the workflow.

Once you’ve set up your filters and reminders, click “Save Trigger” to finalize your “TikTok Lead Form Submitted” workflow.

NOTE: You can add workflow actions to automate tasks such as notifications, follow-ups, or account updates.

The TikTok Form Submitted trigger streamlines your lead management process by automating workflows based on submissions. By mapping fields, setting up triggers, and publishing workflows, you can ensure seamless integration and efficient follow-up with your leads.

Frequently Asked Questions #

When does the TikTok Lead Form Submitted Trigger fire? #

It fires when a contact submits one of your TikTok Lead Forms, starting the connected workflow.

Do I need to map TikTok fields first? #

Yes. Map your TikTok fields under Settings > Integrations > TikTok Fields Mapping so the form data flows correctly into your CRM.

Can I trigger on a specific TikTok lead form? #

Yes. Use the In Form filter to select a particular lead form when you are running several at once.

Do I need an action for the workflow to publish? #

Yes. A workflow requires both a trigger and an action to be published; otherwise you can only save it.

What actions can I add after this trigger? #

You can add actions such as notifications, follow-up messages, or account updates to automate lead handling.

Why isn’t my TikTok form data appearing in the CRM? #

This usually means the TikTok fields have not been mapped yet; complete the TikTok Fields Mapping step so submitted data is captured.