Managing your community’s gamification gives members a sense of purpose and encourages them to participate more in your groups. This trigger lets you automate that process when a member’s leaderboard level changes.

Getting Started #

Navigate to the Workflows tab inside the Automation section and create a new workflow.

Click +Add New Trigger and select Community Group Member Leaderboard Level Changed.

Configuring Filters #

In Filters, select the Group this automation will be for, or the Groups you would like to exclude. This filter is obligatory.

You can add any additional filters you want. For this trigger, you can filter contacts based on their Leaderboard Level.

Click Save Trigger at the bottom right corner to set your trigger.

And there you have it. You can set the rest of your workflow as normal and use this trigger to easily manage group members based on their progress, granting access to rewards, special promotions, and more to keep them motivated and interested.

Frequently Asked Questions #

What does this trigger do? #

It fires a workflow when a community group member’s leaderboard level changes, enabling automated gamification management.

Is the Group filter required? #

Yes. You must select the group the automation applies to (or the groups to exclude) — this filter is obligatory.

Can I filter by leaderboard level? #

Yes. You can add an additional filter to target contacts based on their leaderboard level.

Where do I create this workflow? #

Go to the Workflows tab inside the Automation section and create a new workflow, then add the trigger.

What can I do once the trigger fires? #

You can grant access to rewards, special promotions, and other perks to keep members motivated and engaged.

How do I save the trigger? #

Click Save Trigger in the bottom right corner after configuring your filters.