Once a coupon expires, it is time to do some housekeeping, making sure to remove or renew them, update offer listings, and decide on your next steps. It is easy to miss the expiry date as you go about your daily responsibilities, so workflows can make it easier.
Setting the Trigger #
To start, navigate to the Workflows tab inside the Automation section and create a new workflow.
Click the plus sign icon to add a trigger and select Coupon Code Expired.
Adding Filters #
To limit which events trigger the workflow even further, click the + Add Filter button. The main filters for this trigger are:
- Coupon Code: Limit the workflow to only specific coupon codes. Select an operator, then select the codes you want to trigger or exclude.
- Coupon Name: Limit the workflow to coupons with a specific name, regardless of the code. Select an operator and add the coupon names you desire.
- Coupon Type: Define the discount type, whether it applies to a percentage or net amount, and to which orders the coupon applies.
Once you are satisfied with your selections, click Save Trigger to establish your changes.
Once you have finished with your workflow, you can test it or simply publish it. Now it will take care of those expired coupons for you.
Frequently Asked Questions #
When does the Coupon Code Expired trigger fire? #
It activates when a coupon code reaches its expiry date, letting you automate cleanup and follow-up.
Where do I add this trigger? #
Go to the Workflows tab in the Automation section, create a workflow, click the plus sign, and select Coupon Code Expired.
What filters are available? #
Coupon Code, Coupon Name, and Coupon Type let you target specific coupons or discount types.
What is the difference between Coupon Code and Coupon Name filters? #
Coupon Code targets specific codes, while Coupon Name targets coupons by name regardless of the code used.
What can the Coupon Type filter do? #
It defines the discount type — percentage or net amount — and which orders the coupon applies to.
What can I automate after this trigger? #
You can remove or renew coupons, update offer listings, notify your team, and plan next steps automatically.
