Your communities are a hotspot for activity among like-minded individuals. However, there might be some pieces of information that you want to share with smaller parts of your communities.

With Private Channels, you can keep content private within your groups, creating a sense of exclusiveness, limiting the scope of what is discussed, and having more control over the conversation since the participant number is lowered.

Setting Private Channels #

Start by logging into your community. You can create private channels or convert existing channels if you’re a group admin or an owner.

When creating a new channel, you can make it private by toggling the option.

For already existing channels, you can switch them to private by switching to that channel and hovering over the name. This will show you a gear icon to edit the settings.

Inside the pop-up window, access the settings and select Make Channel Private.

Click Confirm to execute the switch.

You can easily identify channels you’ve made private since they will have a lock icon next to the channel icon.

There you have it. Now you can make private channels and ensure you keep the sense of belonging, brand loyalty, and exclusiveness up. This tool will help you with any tiered service since you can give access only to those members and use the enhanced privacy and limited participation to ensure you have focused and specified discussions.

Frequently Asked Questions #

What is a private channel? #

A private channel keeps content restricted to a smaller group of members, creating exclusiveness and giving you more control over the conversation.

Who can create or convert private channels? #

Only group admins or owners can create private channels or convert existing channels to private.

How do I make a new channel private? #

When creating the channel, simply toggle the private option before saving.

How do I convert an existing channel to private? #

Switch to that channel, hover over its name to reveal the gear icon, open settings, select “Make Channel Private,” and click Confirm.

How can I tell which channels are private? #

Private channels display a lock icon next to the channel icon, making them easy to identify.

When should I use private channels? #

They are ideal for tiered services or exclusive content, letting you grant access only to specific members and keep discussions focused and specified.