A video needs to be encoded for it to show up in the filters for a Video Tracking Workflow Trigger. We recommend turning off the Show Progress Bar in the Video Element settings so viewers cannot move back and forth in a video, to ensure accurate progress tracking. You are also recommended to set up a Redirect for Unregistered Visitors.
Note: The accuracy of the video tracking depends on whether or not you have turned off the progress bar. Keeping it toggled on would interfere with the accuracy of the workflow’s video tracking.
Adding Filters #
Besides the standard filters, you have three video-specific filtering options you can access by clicking + Add filters.
Funnel #
The Funnel filter lets you choose if you want any of the funnels in your CRM to be a trigger for the workflow or if you prefer for none of them to activate it. When you select this filter, you’ll then be able to choose which funnels to include or exclude with this filter.
Video #
The Video filter permits you to select any of the videos in your CRM or none of them as a trigger for the workflow. Once you have chosen this filter, you can then specify which videos to include or exclude based on your preferences for the workflow trigger.
Video Duration % #
The Video Duration % enables you to activate a workflow trigger when a visitor watches a specific percentage of the video. To trigger the workflow, you will need to provide precise instructions like video duration is greater than 50%.
Once satisfied with the filters, click Save and keep working on your workflow. This is an excellent tool to re-engage viewers, so pair it with emails, SMS, or even social media messages for maximum effect. We hope you enjoy it!
Frequently Asked Questions #
What does the Video Tracking Trigger do? #
It starts a workflow based on how much of a video a visitor watches, letting you re-engage viewers based on their viewing behavior.
Why does my video not appear in the trigger filters? #
A video must be encoded before it shows up in the Video Tracking filters; make sure encoding has completed.
Should I turn off the progress bar? #
Yes. Turning off Show Progress Bar prevents viewers from skipping ahead, which keeps the video tracking accurate.
Can I trigger when someone watches a set percentage? #
Yes. The Video Duration % filter lets you trigger when a viewer watches more than a percentage you specify, such as greater than 50%.
Can I limit the trigger to specific funnels or videos? #
Yes. Use the Funnel and Video filters to include or exclude particular funnels and videos for the trigger.
What actions pair well with this trigger? #
Follow-up emails, SMS, or social media messages work well to re-engage viewers after they reach a viewing milestone.
