The way your community members interact and the energy your groups have can be easily controlled by managing who joins, and what better way to do it than using custom approval questions to obtain information on prospective members, helping you make informed decisions when managing member approval. We’ll guide you through enabling the feature and reviewing responses. Let’s get started.

Accessing Member Approval Questions #

Begin by clicking the Settings button within your Membership Group.

Switch to the Memberships Questions tab.

Adding Questions #

Click on Add Questions within the section to start crafting your approval queries.

Select the appropriate type from Text Box, Single Select, or Multi Select, and enter your question. You can include up to three questions, so make them count. Remember, each question should be unique and serve a specific purpose.

Once you have finalized your question, click the Save button to add it to the Membership Questions section.

Enabling Member Approval Questions #

Toggle the Membership Questions option, then click Save.

Pending members can review their submitted answers by clicking View Membership Answers.

Managing Responses #

Once viewers request to join your Community, you can monitor their responses by navigating to the Members tab and selecting the “Requested” option.

Click the three dots next to a member’s name to access their Membership Answers.

Based on their responses, you can choose to Approve or Decline their membership request.

By leveraging custom member approval questions, you can collect valuable information from prospective members, ensuring alignment with your community’s values and standards. Follow these steps to enhance your member approval process and contribute to fostering a thriving, cohesive community.

Frequently Asked Questions #

Where do I set up membership approval questions? #

Click the Settings button within your Membership Group, then switch to the Memberships Questions tab to begin adding questions.

How many approval questions can I add? #

You can include up to three questions, and each should be unique and serve a specific purpose.

What question types are available? #

You can choose from Text Box, Single Select, or Multi Select question types when creating an approval question.

How do I turn approval questions on? #

After saving your questions, toggle the Membership Questions option and click Save to enable them.

Where do I review applicants’ answers? #

Go to the Members tab, select “Requested,” then click the three dots next to a member’s name to view their Membership Answers.

Can I approve or decline based on the responses? #

Yes. After reviewing a member’s answers, you can choose to Approve or Decline their membership request.