Survey creators have the option to customize the footer, adding both style and functionality. You can keep your current layout while enhancing the look and feel. Adjustments to your survey are displayed instantly, thanks to the real-time preview feature, allowing for immediate feedback and modifications.

Access the Survey Builder #

From the CRM Dashboard, navigate to Sites > Survey > Builder. You can either create a new Survey or edit a survey already in progress.

Inside the Survey Builder, click the Styles and Options menu, navigate to Styles, and select the Footer dropdown. This will open the footer customizer for further adjustments.

Footer Type #

The footer type defines the look and behavior of your Footer.

• Stick to Card: This footer type will be displayed on each survey page and will not indicate the survey progress. Instead, it will prompt the responders to continue.
• Stick to page: This option keeps the footer at the bottom of the page, regardless of the step the user is on. You can also select to display the survey progress by step or percentage.

Background Fill #

Enter the hex code for the background or choose from the available options in the picker.

Footer Height #

This defines the thickness of the footer; higher numbers get you a bigger footer.

Font Family, Size, and Weight #

This allows you to customize the font and its appearance for the progress buttons (Next and Prev). The progress bar, if enabled for the Stick to Page footer, is completely customizable, including the colors of the text and progress bar.

Buttons #

Here you can control the look and text of the previous, next, and submit buttons.

Real-time Preview #

As you make changes, use the real-time preview function to see how your survey will appear to respondents, allowing for immediate adjustments. For surveys, the footer customization options are enabled by default. If you’re working on a survey and wish to modify its appearance, you can opt to switch to the footer style.

Best Practices and Tips #

• Brand Consistency: Use the customization options to align your survey’s design with your brand’s visual identity, enhancing recognition and trust among respondents.
• User Experience: Pay attention to the overall user experience. Ensure that fonts are readable, colors are accessible, and the progress bar indicates survey completion status.
• Feedback and Iteration: Utilize feedback from survey respondents to make iterative improvements to your survey designs, optimizing for engagement and completion rates.

With footer customization options, you can create surveys that not only look great but also provide a seamless experience for respondents. Whether you’re starting from scratch or modifying a survey, these tools make it easy to align your surveys with your brand and gather valuable insights.

Frequently Asked Questions #

Where do I find the footer customizer? #

In the Survey Builder, open the Styles and Options menu, go to Styles, and select the Footer dropdown to open the footer customizer.

What is the difference between the two footer types? #

“Stick to Card” appears on each survey page without showing progress, while “Stick to page” stays at the bottom and can display progress by step or percentage.

Can I customize the survey progress bar? #

Yes. When the Stick to Page footer is used, the progress bar is fully customizable, including text and progress bar colors.

Which buttons can I customize? #

You can control the look and text of the previous, next, and submit buttons.

Do I see my changes immediately? #

Yes. The real-time preview shows how your survey will appear to respondents as you make changes, allowing immediate adjustments.

Is footer customization on by default? #

Yes. For surveys, footer customization options are enabled by default, and you can switch to the footer style at any time.