The address element allows you to collect customer addresses as a customizable entry that results in a cohesive field in the contact details. Let’s go over how to use it and the options it provides.

To access the builder, navigate to the Forms/Survey tab inside the Sites section and create or edit a form or survey.

Once in the form/survey builder, click the plus sign icon to open the elements menu. Next, select the Address element and drag and drop it into place.

Click the element to open its settings. Here, you can customize the element, starting with checking/unchecking the box next to a field to add/remove it.

Click the downward pointing arrow to open the details of a field. You can change:

• Label: The name atop the field.
• Placeholder: The example of how to respond inside the field box.
• Short Label: This will show underneath the field and can contain any extra information you add.
• Query Key: This can be used as a URL parameter to populate this field.
• Required: Checking this box will make this an obligatory field.
• Hidden: This will make the field invisible when submitting the form/survey.

The Auto-Complete Address field has two modes: Auto-complete and Mandatory Search Bar.

• Auto-Complete Address: This element integrates Google Places for address suggestions and details, providing a quick and easy way to add contact addresses including Street, City, Zip Code, State, and Country.
• Mandatory Search Bar: If the Mandatory Search Bar is enabled, users must choose an address from the autocomplete suggestions before moving forward. If it’s disabled, they can manually enter an address instead. This will remove the search bar field prompting customers to fill in their details.

Once submitted, this information will be added to each contact as separate fields that can be accessed as a single custom value.

And there you have it, now you can easily collect contact addresses by auto-complete for added accuracy or manually for a personal experience.

Frequently Asked Questions #

Where do I add the Address element? #

Open the Forms/Survey builder in the Sites section, click the plus sign icon to open the elements menu, then drag and drop the Address element into place.

Which address fields can I collect? #

You can collect Street, City, Zip Code, State, and Country, and you can check or uncheck each field to add or remove it.

What is the difference between Auto-Complete and Mandatory Search Bar? #

Auto-Complete uses Google Places to suggest addresses, while Mandatory Search Bar requires users to choose a suggested address before continuing; disabling it lets them enter an address manually.

Can I make an address field required or hidden? #

Yes. Open a field’s details and check Required to make it obligatory, or check Hidden to make it invisible on the submitted form or survey.

How is address data stored on the contact? #

Once submitted, the address is added to each contact as separate fields that can also be accessed as a single custom value.

What is the Query Key used for? #

The Query Key can be used as a URL parameter to pre-populate that field when the form or survey loads.