The articles in this section will help you send Review Requests to your contacts. Use these guides to learn how to request, send, and manage review invitations across your available channels.

Frequently Asked Questions #

What is the Requests section for? #

The Requests section contains the articles that help you send Review Requests to your customers and contacts.

What is a review request? #

A review request is an invitation sent to a customer asking them to leave feedback or a rating about your business.

How do I send a review request? #

You can send review requests to individual contacts manually or in bulk using the tools described in the articles within this section.

Which channels can I use to send review requests? #

Review requests can typically be sent through channels such as Email, SMS, and WhatsApp, depending on your configuration.

Where can I track the requests I have sent? #

You can monitor the volume of review requests sent and their conversion rates from the Reputation dashboard.

Can I send review requests to more than one contact at a time? #

Yes. In addition to sending individual requests, you can send review requests to multiple contacts, helping you scale your feedback collection efforts.