Customizing your form goes a long way to improving the results you achieve, helping you add a personal touch and ensure all settings are correct. The form builder’s Settings tab presents a variety of settings designed to help you personalize your form. Let’s check it out!

Form Name #

Here you will be able to see the name you’ve given your form. By default, it is given a generic name. If you need to, the next step will help you change the form name.

On Submit Settings #

The On Submit settings determine what happens when a visitor submits the form.

• Redirect to URL: If you choose the Open URL option, the visitor will be redirected to the designated web page of your choice. A Thank You page is recommended as it provides positive reinforcement for the visitor.
• Message: You can opt for the Message option, which allows you to display a custom message created by you upon form submission.
• Order Confirmation: If you’re using the form to sell products or collect payments, you can select this option to display a small order confirmation once payment is completed.

Message #

When using the Message option, you can write and format your message with inline styles: bold, italics, font sizes, colors, emojis, and more, all directly inside the editor. You can customize your layout for Desktop and Mobile independently with the icon at the top right corner. Additionally, you can customize background, font weight, padding, margin, and text box corner radius in the Message Styling section.

Preview #

The preview section helps you see how your message looks against your actual background image, updated instantly as you edit.

Facebook Options #

Facebook Pixel ID #

If you want to track form submissions with your Facebook Pixel for analytics and advertising, add your Facebook Pixel ID in the designated box. If you plan on using the form in a funnel, you can skip this step as the pixel code will already be installed on the funnel page for tracking purposes.

Facebook Pixel Events #

If you have entered a Facebook Pixel, you can specify the event settings for tracking and attribution.

• On-Page View: Choose what events will fire when a visitor lands on the page in which your form is embedded.
• On Form Submission: Choose what events will fire when a visitor submits your form.

Form Settings #

Sticky Contact #

The sticky contact feature automatically populates your visitor’s previously entered contact information, eliminating the need for them to input it again. This convenient functionality enhances user experience by saving time and effort, making it more likely for visitors to engage with your website or platform and complete desired actions.

Conversation on Submission #

The “Create Conversation on Submission” option automatically creates a conversation thread when this form is submitted, allowing you to follow up via email, SMS, or other channels from the Conversations tab.

Timezone Capturing #

This option will collect the contact’s time zone when submitting the form, adding it to their contact card for easier coordination and communication.

GDPR Compliance #

If you’re doing business in the EU and want to maintain responsible and lawful use of fonts, particularly Google Fonts, enable this option to ensure it complies with the General Data Protection Regulation.

And there you have it. Fine-tune the details of your form by following these steps to get the most out of your form settings.

Frequently Asked Questions #

What can I configure in the Form Settings tab? #

The Settings tab lets you rename the form, set what happens on submission, add Facebook Pixel tracking, and toggle features like sticky contact, conversation creation, timezone capturing, and GDPR compliance.

What are my options for what happens after a visitor submits the form? #

You can redirect the visitor to a URL (a Thank You page is recommended), display a custom message, or show an order confirmation when the form collects payments.

How do I track form submissions with Facebook? #

Add your Facebook Pixel ID in the Facebook Options section, then specify which events fire on page view and on form submission. If the form is used in a funnel, the pixel is already installed on the funnel page.

What does Sticky Contact do? #

Sticky Contact automatically populates a visitor’s previously entered contact information so they don’t have to re-enter it, improving the user experience and conversion likelihood.

Why would I enable Timezone Capturing? #

It records the contact’s time zone on submission and adds it to their contact card, making scheduling and communication easier.

When should I enable GDPR Compliance? #

Enable it if you do business in the EU and want lawful, responsible use of fonts such as Google Fonts in line with the General Data Protection Regulation.