GIFs can add a dynamic and entertaining element to your email campaigns. This article provides step-by-step instructions on how to incorporate GIFs into your emails, ensuring your communications are more engaging and visually appealing.

Navigate to the Email Builder #

• Go to Marketing -> Emails, then access the Campaigns or Templates section.
• Open any existing campaign or template or start a new one from scratch.

Insert a GIF via Image Element #

• Drag and drop the Image element into your email.
• Click on the image area to edit and upload a GIF file (up to 10MB).

Insert a GIF via Video Thumbnail #

• Drag and drop the Video element into your email.
• Edit the video thumbnail and upload a GIF file (up to 10MB).

By following these steps, you can easily embed GIFs into your emails, making them stand out and capture your audience’s attention.

Troubleshooting Steps #

GIF Not Displaying Properly

• Ensure the GIF file size is within the 10MB limit.
• Check if the email client supports GIFs.
• Test the email across different email clients to verify compatibility.

Slow Loading Time

• Optimize the GIF size before uploading.
• Use compressed GIFs to reduce load times.

Frequently Asked Questions #

Where can I add GIFs in my email? #

You can add GIFs to both image elements and video thumbnails in your email templates.

Is there a size limit for the GIFs? #

Yes, the GIF files should not exceed 10MB.

Why should I use GIFs in my emails? #

GIFs can make your emails more engaging and can effectively convey information in a more dynamic way compared to static images.

My GIF isn’t displaying properly. What should I check? #

Confirm the file is within the 10MB limit, verify the recipient’s email client supports GIFs, and test the email across different clients for compatibility.

How can I improve a GIF’s loading time? #

Optimize and compress the GIF before uploading to reduce its file size and speed up load times.

Which builder elements support GIF uploads? #

The Image element and the Video element (via its thumbnail) both let you upload a GIF file.