How to Hide the Template Library for a Sub-Account

How to Hide the Template Library for a Sub-Account

Templates help remove a lot of friction from the creation process. However, customers can become confused when they see a template for irrelevant modules. So, what can you do to prevent it?

Hiding the template library is the perfect solution; this feature offers you full control over the template scope your customers see.

How To Hide The Template Library? #

In the agency view, navigate to the Template Library section and access the settings tab (indicated by the gear icon).

Click the Customize for Sub-Accounts option.

Locate the sub-account you want to hide the template from and click the toggle icon.

Set your visibility preferences. Here you have two options:

  • Hide: To completely hide the template library from this sub-account.
  • Hide for specific products: This option allows you to select products you don’t want the sub-account to access. When using this option, select the products to remove from the drop-down menu.

Once the visibility scope is selected, click Save to apply your changes.

This will immediately remove the templates from the sub-account, preventing users from using or modifying them. This feature doesn’t remove access to the templates for you or any other agency admin.

Frequently Asked Questions #

Why would I hide the template library for a sub-account? #

Hiding it prevents customers from seeing templates for irrelevant modules, reducing confusion and giving you control over the template scope they see.

Where do I hide the template library for a sub-account? #

In the agency view, open the Template Library section, click the settings gear icon, and choose Customize for Sub-Accounts.

What visibility options are available? #

You can choose Hide to remove the entire template library from the sub-account, or Hide for specific products to remove only selected products.

How do I apply the changes? #

After setting your visibility scope, click Save to apply the changes immediately.

Does hiding remove my own access to the templates? #

No. Hiding only affects the selected sub-account; you and other agency admins retain full access to the templates.

What happens to the sub-account’s templates after hiding? #

The templates are immediately removed from the sub-account, so its users can no longer use or modify them.

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Updated on May 26, 2026
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