The Social Planner is your one-stop shop for managing and posting to your social media accounts. It provides a comprehensive overview of your planned posts across all channels, ensuring a well-organized and consistent social media presence for your brand.
Note: Access to the Social Planner depends on your user permissions.
Settings #
To manage the Social Planner settings, click the “Gear” icon or the Settings tab to make edits. Once you click it, you’ll be redirected to the settings page where you can manage your social accounts and notifications.
Connect Socials #
Add multiple social accounts and communities to the planner by clicking the Connect Socials button. Once added, you can schedule content to be posted over a period; just be sure to adhere to the platform guidelines!
Post Builder #
By clicking +New Post you can create and publish posts for the connected accounts. There are a few options when posting, so we recommend checking the related articles to the social media account you’ll be publishing to.
Planner #
This view will show you all posts, published and scheduled, that have been created from your account.
The drop-down menu displays your connected accounts. Use the search bar to quickly locate an existing account or group, or select the option to add a new one. You can also organize the view based on date and the display type you prefer.
The Planner table displays:
- Caption: The text you’ve added to your post.
- Media: A miniature of the image or video you’ve added to your post.
- Status: The current status of your post.
- Type: The type of publishing and source of the post.
- Date: The date and time the content will be published.
- Social: The account(s) the post will be live on. If multiple accounts are selected, you can hover over the number to read their names.
Content #
This view allows you to see your posts and templates, separated depending on how they were created and their current status.
Comments #
This section allows you to view and respond to the comments that your audience is leaving on your posts.
Statistics #
Here you can see the number of likes, comments, and shares your posts have received. The statistics shown will be for the top-performing posts based on likes or recently published posts. View them all by clicking the “All” button or filter by channel to see targeted insights.
Social Listening #
The Social Listening section brings trend discovery and real-time insights from multiple platforms, helping you stay ahead of conversations, cultural moments, and viral content without leaving the Social Planner.
And there you have it! Now that you’ve got the basics down, you can use your Social Planner to keep an active, relevant, and fresh presence. If you’d like to know more about how to post to specific social media, take a look around this category!
Frequently Asked Questions #
What is the Social Planner used for? #
It is a single place to manage, schedule, and publish posts across all of your connected social media accounts, giving you an overview of your planned content.
Why can’t I access the Social Planner? #
Access to the Social Planner depends on your user permissions. If you cannot see it, check with your account administrator about your permission settings.
How do I connect my social accounts? #
Click the Connect Socials button in the planner to add multiple social accounts and communities. Be sure to follow each platform’s guidelines when scheduling content.
How do I create a new post? #
Click +New Post to open the Post Builder, where you can create and publish posts for your connected accounts.
Where can I see my post performance? #
The Statistics view shows likes, comments, and shares for your top-performing and recently published posts. You can view all of them or filter by channel for targeted insights.
What is Social Listening? #
Social Listening brings trend discovery and real-time insights from multiple platforms so you can stay ahead of conversations and viral content without leaving the Social Planner.
