Points are key in your community gamification since they make members move up in rankings and gain levels in the leaderboard. By default, members will receive these points when their posts receive likes or responses, helping you promote interaction. But, to reward members for activities outside the community, you can use the Grant Community Group Leaderboard Points Action.

How To Set It Up? #

Navigate to the Workflows tab inside the Automation section and create or edit a workflow to open the builder.

Make sure to set a trigger for your workflow. For this example, we’ll use Form Submitted. However, you can use this action to reward members for purchases, timely payments, or social media interaction.

Click the plus sign icon to add an action and select the Grant Community Group Leaderboard Points Action.

Select the group and total points to award then save the action.

And there you have it. You can now set the rest of your workflow as normal and save it.

Frequently Asked Questions #

What does the Grant Community Group Leaderboard Points action do? #

It awards leaderboard points to community group members through a workflow, letting you reward activities that happen outside the community itself.

How do members normally earn leaderboard points? #

By default, members receive points when their posts get likes or responses, which helps promote interaction within the community.

What activities can I reward with this action? #

You can reward actions such as form submissions, purchases, timely payments, or social media interaction by tying the action to the appropriate trigger.

How do I configure the action? #

After adding it via the plus sign icon, select the group and the total points to award, then save the action.

Where do I add this action? #

Go to the Workflows tab inside the Automation section, create or edit a workflow, set a trigger, then add the Grant Community Group Leaderboard Points Action.

Do I need a specific trigger to use this action? #

You need some trigger to start the workflow, but it can be any relevant one—such as Form Submitted—depending on the activity you want to reward.