Having an automatic system missed call text back message is important because it ensures that you never miss a potential lead or contact. The message can be customized to ask for more information, and details, or to book a meeting by adding an appointment link. This saves time and ensures that the lead or contact receives a prompt response, improving the chances of converting them into a customer.

Key Points #

• Access the automatic missed call text back message in your account settings under business info.
• Enable the feature on the bottom right of the screen.
• Customize the message with custom fields, values, or other necessary information.
• The system sends the message automatically when a call is missed.

Key Benefits #

• Never miss an opportunity to follow up on a missed call again.
• The message sends 24/7, so you don’t have to worry about responding outside of business hours.
• Request additional information, details, or schedule a meeting by adding an appointment link to the message.
• Automate your chat bot after the message using workflows.
• Prevent missing out on 64% of inbound calls to SMBs that go unanswered daily.

Frequently Asked Questions #

What is missed call text back? #

Missed call text back is an automatic message the system sends when a call goes unanswered, ensuring you never miss a potential lead or contact even when you cannot pick up.

How do I set it up? #

Access the automatic missed call text back message in your account settings under business info, then enable the feature on the bottom right of the screen.

Can I customize the message? #

Yes. You can customize the message with custom fields, values, or other necessary information, and even add an appointment link so contacts can book a meeting.

Does it work outside business hours? #

Yes. The message sends 24/7, so leads receive a prompt response even when you are unavailable or outside of business hours.

Can I automate follow-up after the text? #

Yes. You can automate your chat bot after the initial message using workflows, continuing the conversation automatically.

Why is this feature important? #

Around 64% of inbound calls to small and medium businesses go unanswered daily. Auto follow up helps you avoid losing those opportunities by responding instantly.