Communities promote interaction and engagement with an already interested audience. The best way to keep them dynamic is by regularly posting to them, which you can do from the comfort of the Social Planner. It works just the same as posting to regular social media.

Getting Started #

Navigate to the Social Planner tab inside the Marketing section and click + Socials.

Select Add a Community.

Click Add next to the Group you would like to connect.

Creating a Post #

To create a post from scratch, start by clicking New Post in the top right corner. Select Create New Post. Alternatively, there is also a Create New Post link at the bottom of your posts list.

Open the Social Account drop-down and select the channel you would like to post in.

Add your caption and hashtags, or click the AI tool icon for assistance. Enhance your post with bold or italic text, images, videos, or carousel content.

Community Options #

Once you have created the post, scroll down to the Community options to add a title to your post and select the user to post as.

You can select a default user to post as by accessing your Social Planner settings.

Switch to the Communities tab and select your desired user from the dropdown menu.

Previewing and Posting #

You can preview all your content here before you post it.

Once you are happy with your post, click on the Post button. It will give you the options for the next step with the post.

After selecting the next step, you are done. Use this method to keep your communities active without manually posting every day, increasing interactions and improving engagement.

Frequently Asked Questions #

How do I connect a Community to the Social Planner? #

In the Social Planner, click + Socials, select Add a Community, then click Add next to the Group you would like to connect.

How do I create a post for a Community? #

Click New Post, select Create New Post, open the Social Account drop-down to choose your community channel, and add your caption, hashtags, and media.

What community-specific options can I set? #

You can add a title to your post and select which user to post as in the Community options section.

Can I set a default user to post as? #

Yes. In your Social Planner settings, switch to the Communities tab and select your desired default user from the dropdown menu.

Can I schedule community posts in advance? #

Yes. After previewing your post, click Post and choose your scheduling option to publish it later.

Why should I schedule posts for communities? #

Regular posting keeps communities active and engaged without requiring you to post manually every day, increasing interactions and engagement.