The SMS & Phone Numbers section covers everything you need to set up and use texting and calling within the platform, from purchasing and configuring numbers to registering for compliant messaging. These guides help you build a reliable communication hub for reaching your contacts, clients, and leads.

Work through these resources to get your numbers provisioned, your messaging compliant, and your calling features configured so you can communicate with confidence.

Frequently Asked Questions #

What does the SMS & Phone Numbers section cover? #

It covers purchasing and configuring phone numbers, setting up SMS messaging, and completing the registration steps needed for compliant texting and calling.

Do I need to register before sending texts? #

Yes. Compliant SMS requires completing registration such as A2P 10DLC so that your messages are trusted and delivered reliably.

Can I make and receive calls as well as texts? #

Yes. Once you purchase and configure a phone number, you can use it for both calling and texting, with options like call forwarding and recording.

Where do incoming texts and calls appear? #

Incoming messages and call activity flow into the conversations area, so you can manage all your communication from one place.

How many phone numbers can I set up? #

You can purchase and configure the numbers your business needs, each with its own settings, so you can organize communication across different uses.

Where should I start? #

Start by buying and configuring a phone number, then complete the required registration steps before sending SMS to your contacts.