The articles in this section cover everything related to Stores in your CRM, from setting up your e-commerce store to configuring individual store elements. Use these guides to navigate your store setup and get the most out of the built-in commerce tools.

Frequently Asked Questions #

What topics do the Stores articles cover? #

They cover the full e-commerce workflow, including store setup, product lists, collections, payments, checkout, and individual page elements you can add to your store.

Do I need a separate platform to run a store? #

No. The Stores feature is built directly into the platform, so you can create products, manage sales, and accept payments without a third-party e-commerce tool.

Where should I start if I am new to Stores? #

Begin with the “How To Set Up An e-commerce Store” and “Stores Overview” articles, then explore the element-specific guides as you build out your store pages.

Can I sell both physical and digital products? #

Yes. The platform supports physical products as well as digital products, with dedicated guidance for delivering digital goods to your customers.

How do customers complete a purchase? #

Customers buy through store elements such as the Buy Now button and Checkout element, which handle the purchase and payment flow on your store pages.