The Product Access Granted trigger comes into play when a customer receives access to a particular product, initiating the designated workflow. By using this trigger, businesses can effectively manage and track customer access to products, ensuring a smooth process and an enhanced customer experience while maintaining oversight of product access.

Adding the Product Access Granted Trigger #

Within the workflow builder, click the “Add New Trigger” button and select the Product Access Granted option from the available list.

Filter #

To add filters to the trigger, click the “Add Filters” button.

Select Product #

Choose “Select Product” from the dropdown menu. Specify the product by selecting it from the second dropdown menu.

Once all filters have been selected, click the Save Trigger button in the bottom right corner to save the trigger.

With the Product Access Granted trigger, managing customer access becomes simpler and more efficient. By automating this step, you ensure your customers receive a smooth and timely experience while staying in full control of product distribution.

Frequently Asked Questions #

When does the Product Access Granted Trigger fire? #

It fires when a customer receives access to a particular product, starting the connected workflow.

Can I limit the trigger to a specific product? #

Yes. Use the Select Product filter to fire the workflow only when access to a particular product is granted.

How do I add a product filter? #

Click Add Filters, choose Select Product, then pick the specific product from the second dropdown.

Do I need to save the trigger after adding filters? #

Yes. Click the Save Trigger button in the bottom right corner once your filters are configured.

What is a common use case for this trigger? #

A common use is sending welcome or onboarding content automatically as soon as a customer is granted access to a product.

How does this trigger help manage product distribution? #

It automates the steps that follow granting access, keeping the process timely and giving you oversight of who receives each product.