Gift cards function as a flexible prepaid balance, giving customers a way to purchase store credit for themselves or others and giving you a way to issue funds for loyalty, compensation, refunds, or promotions. This section gathers the guides you need to create, sell, send, redeem, and track gift cards.

Frequently Asked Questions #

What is a gift card? #

A gift card is a flexible prepaid balance that customers can buy, send, or receive, then redeem against products in your business.

Where do I manage gift cards? #

Gift cards are managed in the Gift Card tab within the Payments section, where you can create, sell, send, track, and view dashboard insights.

Can customers use a gift card for part of a purchase? #

Yes. A gift card can cover the full amount or a partial amount, with the remaining balance charged to another payment method using supported providers such as Stripe, NMI, Authorize.net, and Square.

Can I send a gift card directly to a customer? #

Yes. You can send a gift card directly to any contact who has an email on file, choosing a delivery method and date.

What guides are in this section? #

This section covers creating, selling, sending, and tracking gift cards, how customers redeem them, and the Gift Card Dashboard overview.