The Drip Action is designed to regulate the flow of contacts through a workflow, preventing the simultaneous execution of numerous steps. By setting parameters such as batch size and drip interval, you can maintain control over the pace of contact progression, ensuring that the workflow runs smoothly and efficiently without overwhelming the system or causing a bottleneck.

Head to the Automation > Workflows section in your account to create a new workflow or select an existing workflow to edit it.

Select the Drip Action #

Begin by selecting the Drip action from the available workflow actions.

Action Name #

Enter a descriptive name for the action to convey its intended purpose and facilitate easy identification in the workflow builder.

Batch Size #

Define the number of executions allowed per batch. The range for this setting is from a minimum of one to a maximum of ten thousand contacts per batch.

Drip Interval #

Set the time interval for the drip action. You can choose between minutes, hours, or days, with intervals ranging from one minute to seven days. Once you’ve set your schedule, you can click check to get a 10-batch preview.

Save the action to add it to your workflow, and be sure to save the workflow to maintain your changes.

Practical Example #

Consider a scenario where 10,000 contacts enter a workflow, or 5,000 contacts progress from a wait step to the next stage. To prevent a surge in executions and maintain a steady flow, you can configure the Drip Action as follows:

• Batch Size: Set to 50 contacts per batch.
• Drip Interval: Configure an interval of 10 minutes.

This configuration ensures that only 50 contacts move to the next step every 10 minutes, thereby controlling the pace of the workflow and avoiding overwhelming system resources.

By using the Drip Action, you can achieve precise control over workflow execution, improving system performance and ensuring that contacts progress through the workflow at a manageable rate.

Frequently Asked Questions #

What does the Drip Action do? #

It regulates the flow of contacts through a workflow so steps don’t all execute at once, preventing bottlenecks and keeping the workflow running smoothly.

What is Batch Size? #

Batch Size defines how many executions are allowed per batch, ranging from one to ten thousand contacts per batch.

What intervals can I set for the Drip Interval? #

You can choose minutes, hours, or days, with intervals ranging from one minute up to seven days.

Can I preview how the drip will run? #

Yes. After setting your schedule, click check to get a 10-batch preview.

Can you give a practical example? #

With a Batch Size of 50 and a Drip Interval of 10 minutes, only 50 contacts move to the next step every 10 minutes, controlling pace and protecting system resources.

What do I do after configuring the action? #

Save the action to add it to your workflow, then save the workflow to keep your changes.