The Knowledge Base feature offers the flexibility to create and manage dedicated knowledge bases for your AI tools. This enables more efficient content organization and allows for tailored training, ensuring highly accurate and context-specific responses. In this guide, we will go through each aspect of the Knowledge Base section to equip you for AI success.

To get started, navigate to the Knowledge Base section located in your account settings. If you have already created a Knowledge Base, it will be listed here.

Create Knowledge Base #

Click this button to set up a new knowledge base in your account. You will be required to assign a name to the knowledge base and enter the URL that hosts the information. Optionally, you can add FAQs and enter a description for further details.

Search #

Manage multiple knowledge bases seamlessly by using the search bar to locate them!

Knowledge Base Table #

The Knowledge Base Table lists all the knowledge bases created by the users in your account alongside their creation date and time.

Actions #

To modify or remove a Knowledge Base, click the three-dot menu located next to the corresponding entry.

With the tools provided in the Knowledge Base section, you can efficiently manage, customize, and scale your AI training efforts. Whether you’re creating, editing, or searching through multiple knowledge bases, this feature ensures your AI bots are always equipped with the most relevant information, laying the foundation for more accurate, personalized, and impactful interactions.

Frequently Asked Questions #

Where do I manage my knowledge bases? #

Navigate to the Knowledge Base section in your account settings. Any knowledge bases you have already created will be listed there.

What do I need to create a knowledge base? #

You assign a name to the knowledge base and enter the URL that hosts the information. You can optionally add FAQs and a description.

How do I find a specific knowledge base? #

Use the search bar to quickly locate a knowledge base when you are managing multiple ones.

What information does the Knowledge Base Table show? #

It lists all knowledge bases created by users in your account, along with each one’s creation date and time.

How do I edit or delete a knowledge base? #

Click the three-dot menu next to the corresponding entry to modify or remove it.

Why should I use multiple knowledge bases? #

Dedicated knowledge bases allow tailored training so your AI bots deliver more accurate, context-specific responses for different purposes.