Communities help you build relationships and engage with people interested in your business, so you don’t want to lose control of them if a team member is on vacation or leaves your company. But what should you do then? Let’s go over transferring ownership of a Community and help you maintain control.

• Head to the Groups tab inside your Communities section.
• Click the pencil icon next to the owner’s name.
• Select the user you want to relinquish ownership to.
• Check the box to confirm the action, then click Transfer Ownership.

After confirming, an email will be sent out to the selected user notifying them of the changes.

Frequently Asked Questions #

Where do I transfer ownership of a group? #

Go to the Groups tab inside your Communities section and click the pencil icon next to the current owner’s name.

How do I choose the new owner? #

After clicking the pencil icon, select the user you want to relinquish ownership to from the list.

Is there a confirmation step? #

Yes. You must check the confirmation box and then click Transfer Ownership to complete the action.

Will the new owner be notified? #

Yes. After you confirm, an email is sent to the selected user notifying them of the ownership change.

Why would I transfer group ownership? #

Transferring ownership helps you maintain control of a community when a team member goes on vacation or leaves the company.

Can I transfer ownership to any member? #

You select the user you wish to make the new owner during the transfer process, allowing you to hand control to the appropriate team member.