The information in this folder will help you create your email templates. Use these guides to design, build, and manage reusable email templates that keep your messaging consistent across campaigns.

Frequently Asked Questions #

What are email templates used for? #

Email templates let you save reusable email designs so you can send consistent, on-brand messages without rebuilding them each time.

Where do I create an email template? #

Email templates are created in the Email Templates section of the Marketing area, where you can use the drag-and-drop builder or start from an existing layout.

Can I reuse a template across multiple campaigns? #

Yes. Once saved, a template can be selected as the starting point for any new campaign or one-off email send.

Can I edit a template after it has been created? #

Yes. You can open any saved template to update its content, styling, and layout at any time.

Do template changes affect emails already sent? #

No. Editing a template only affects future emails built from it; messages already sent remain unchanged.

What should I include in a reusable template? #

Most reusable templates include your logo, brand colors, a consistent header and footer, and placeholder areas for the content that changes between sends.