Here you can find Trigger Link information.

Frequently Asked Questions #

What is a Trigger Link? #

A Trigger Link is a trackable link you place in emails or text messages that can launch automations or record an action when a contact clicks it, helping you respond to engagement automatically.

Where do I find Trigger Link articles? #

All Trigger Link guides for Conversations are grouped together in this folder so you can reference setup, tracking, and analysis topics in one place.

Why would I use Trigger Links? #

Trigger Links let you see which contacts clicked a specific link and can automatically move them through a workflow, making it easier to act on interest and measure engagement.

Can Trigger Links be used in both emails and SMS? #

Yes. Trigger Links can be added to email and text message content, so you can track clicks and trigger follow-up actions across multiple channels.

Do Trigger Links work with automations? #

Yes. A click on a Trigger Link can serve as a trigger inside an automation or workflow, allowing the system to take the next step without manual effort.

How do I get started with Trigger Links? #

Review the related Trigger Link guides in this folder to learn how to create, add, and analyze Trigger Links within your Conversations workflows.