Subscription and AnyTime Credit Terms
Subscription Duration
- CORE CONNECT employs a monthly recurring subscription fee “Monthly Plans” for ongoing site support, updates, maintenance and account access. The recurring subscription automatically renews monthly from the date of purchase at the current advertised package rate. The subscription may be canceled at any time. In the case of cancellation, CORE CONNECT will keep a backup of your site for 30 days. If you wish to relaunch your site during this time, there will be no charge. After this period, your site contents will be deleted from our hosting and you will need to start a new subscription and site.
- Subscriptions are billed on a monthly basis. You may cancel at any time without penalty.
- You may downgrade your plan at any time. If you downgrade, you will lose all features provided at your previous plan tier.
- AnyTime Credits are purchased as needed and do not expire.
Cancellations
- You may cancel your subscription at any time. Upon cancellation, the hosting, maintenance, and services provided will cease at the end of the current billing period.
- If you choose to cancel, the website remains connected to our hosting platform for 30 days and is not transferable unless you purchase a transfer separately (see Option to Transfer). You may copy all text content from the site for commercial or personal use. Images provided by CORE CONNECT are licensed by a 3rd party and will need to be relicensed by client for future use.
Refunds
- We offer a full refund on subscription packages within 30 days of your first purchase. After 30 days, all sales are final. Such is the nature of purchasing and downloading a digital product. If there is an issue regarding a package, we will address the problem. Thank you for your understanding.
- We do not offer refunds on AnyTime Credits. All sales are final.