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CORE CONNECT has been serving Charleston and Mount Pleasant businesses since 2015. Over the past 8+ years, we've established ourselves as Charleston's premier WordPress & Shopify development and digital marketing agency, helping hundreds of local businesses improve their digital presence and achieve measurable growth.
Our Charleston-based team consists of 8 dedicated professionals specializing in different aspects of digital marketing and web development. This includes WordPress developers, SEO specialists, content creators, graphic designers, and client success managers—all working together to provide comprehensive digital solutions for our clients.
Yes, CORE CONNECT occasionally has job openings for talented digital marketing professionals and web developers. We're always interested in connecting with skilled individuals who share our passion for exceptional customer service and cutting-edge technology. Current openings are posted on our Careers page, and we welcome speculative applications from qualified candidates in the Charleston area.
Absolutely! We offer complimentary 30-minute consultations for Charleston and Mount Pleasant business owners to discuss your specific needs and how our services can help. During this consultation, we'll review your current digital presence, discuss your goals, and provide initial recommendations. You can schedule a consultation through our website or by calling 843-800-2026.
CORE CONNECT operates as a single, integrated digital agency without subsidiaries. This allows us to maintain our high standards of service and ensure a seamless experience for all clients. Our focus remains on being Charleston's go-to provider for comprehensive WordPress and Shopify and digital marketing solutions under one roof.
We accept multiple payment methods for your convenience, including credit cards (Visa, MasterCard, American Express, Discover), ACH direct bank transfers, and business checks. For ongoing services, we offer automated monthly billing. We also provide flexible payment plans for larger projects to accommodate your business's cash flow needs.
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We specialize in custom WordPress and Shopify websites for Charleston businesses across all industries. Our portfolio includes e-commerce stores, service business websites, membership sites, booking systems, and complex web applications. Each website is strategically designed to achieve specific business goals, whether that's generating leads, selling products, or building authority in your industry.
Basic websites start at $600. Custom WordPress websites typically range from $3,500 to $15,000 depending on your specific requirements, functionality needs, and design complexity. During our consultation, we'll discuss your goals and provide a detailed quote based on your business needs. We also offer flexible payment plans to make professional web design accessible for Charleston businesses of all sizes.
Absolutely. Every website we build is fully responsive and optimized for all devices. In today's mobile-first world, we ensure your site looks and functions flawlessly on smartphones, tablets, and desktop computers. Our mobile optimization goes beyond basic responsiveness to include touch-friendly navigation, appropriate font sizing, and optimized loading speeds.
Yes, all our WordPress websites include a user-friendly content management system. We provide training for your team so you can confidently make basic updates to text, images, and other content. For more complex changes, our maintenance plans include ongoing support to ensure your website stays current and effective.
SEO is built into every website we develop. This includes proper site architecture, mobile optimization, schema markup, optimized page speed, and clean code—all critical factors in search rankings. We also provide ongoing SEO services to help Charleston businesses compete effectively in local search results through content creation, backlink building, and technical optimization.
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Yes, we offer premium managed WordPress hosting optimized for speed, security, and reliability. Our hosting infrastructure is specifically designed for WordPress sites and includes daily backups, malware scanning, and regular updates. Charleston clients especially appreciate our local support team that's available to quickly address any hosting issues.
Our maintenance plans include WordPress core and plugin updates, security monitoring, regular backups, uptime monitoring, performance optimization, and basic content changes. We proactively maintain your site to prevent issues before they impact your business. Plans start at $99/month, which is a small investment to protect your digital storefront.
Websites have guaranteed 99% uptime for your money back. Our monitoring systems alert us immediately if your site experiences downtime. For maintenance plan clients, we prioritize addressing these issues, typically resolving them within 1-2 hours during business hours and providing emergency support for after-hours critical issues. We're committed to keeping your online presence reliable and functional.
For clients on our hosting and maintenance plans, websites are backed up daily, with backups retained for 30 days. This ensures that if any issue occurs, we can quickly restore your site to a previous working state. Our comprehensive backup strategy covers your database, media files, and theme files.
Absolutely. Our WordPress rescue service helps Charleston businesses experiencing issues with their current websites. Whether you're dealing with slow loading times, security vulnerabilities, or outdated plugins, our team can diagnose and resolve these problems efficiently. We also offer site audits to identify potential issues before they become critical.
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Content SEO focuses on the visible elements of your website that users interact with—blog posts, service pages, product descriptions—optimized with relevant keywords and valuable information. Technical SEO addresses the behind-the-scenes elements like site structure, schema markup, and loading speed that help search engines understand and rank your site. CORE CONNECT provides comprehensive solutions for both aspects.
Local SEO for Charleston businesses typically begins showing measurable improvements within 3-6 months. However, SEO is a long-term strategy, with the most significant results often appearing after 6-12 months of consistent effort. We provide monthly reporting so you can track progress and see the gradual improvements in rankings, traffic, and conversions.
Yes, our content team creates SEO-optimized blog posts, service pages, location pages, and other content tailored to your Charleston business and target audience. All content is researched, well-written, and designed to both rank well in search engines and convert visitors into customers. We can produce 4-8 pieces of quality content monthly for most clients.
We provide comprehensive monthly reports detailing your website's rankings, traffic, conversions, and other key performance indicators. These reports include plain-English explanations of what the data means for your business and what strategies we're implementing based on these insights. We prioritize transparency in showing exactly how our SEO efforts are impacting your bottom line.
Definitely. Local SEO for Charleston businesses begins with a fully optimized Google Business Profile. We ensure your business information is accurate, complete, and enhanced with photos, posts, and Q&A content. We also implement strategies to generate and manage reviews, which are crucial for local search visibility and consumer trust.
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Local Business Listing Management ensures your business information—name, address, phone number (NAP)—is consistent across all online directories and platforms. For Charleston businesses, this consistency is crucial for local search rankings and customer trust. We maintain accurate listings across 40+ important directories to maximize your local search visibility.
Inconsistent business information across the web confuses both customers and search engines. When Google sees conflicting details about your business, it reduces confidence in your listing, potentially lowering your rankings. Consistent NAP data strengthens your local SEO, improves visibility in "near me" searches, and helps customers find and contact your business easily.
Our standard package includes management of your business information across 40+ important directories including Google Business, Bing Places, Yelp, Facebook, Apple Maps, and industry-specific platforms. For Charleston businesses targeting specific neighborhoods like Mount Pleasant or West Ashley, we also focus on relevant local directories to maximize regional visibility.
Yes, our listing management service begins with a comprehensive audit to identify incorrect, duplicate, or incomplete listings. We then systematically correct this information across all platforms and continue monitoring to ensure accuracy is maintained. This cleanup process is essential for Charleston businesses with outdated location information or inconsistent branding.
Yes, our listing management service includes review monitoring across major platforms. We provide alerts when new reviews are posted, help craft appropriate responses, and implement strategies to generate more positive reviews. For Charleston businesses, local reviews significantly impact consumer decisions and search rankings.
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We primarily work with Email platforms custom built with Amazon Simple Email Service, but can adapt to your preferred platform. Our team has extensive experience designing effective email campaigns and implementing automation sequences that nurture leads and drive conversions for Charleston businesses.
Absolutely. We design and implement automated email sequences for welcome series, abandoned cart recovery, appointment reminders, customer reactivation, and more. These automated workflows save time while delivering relevant messages to your audience at the optimal moment, increasing engagement and conversions for your Charleston business.
We implement ethical list-building strategies including optimized signup forms, lead magnets, landing pages, and content upgrades. For Charleston businesses, we can also create location-specific offers to attract local subscribers. Our approach focuses on quality over quantity, building a list of engaged subscribers who are genuinely interested in your business.
The ideal frequency depends on your industry, audience, and content quality. For most Charleston businesses, we recommend a consistent schedule of 2-4 emails per month for newsletters and promotional content, supplemented by triggered automated emails based on customer behavior. We help you find the right balance to maintain engagement without overwhelming your subscribers.
Yes, we create custom email templates that align with your website design and brand identity. These professionally designed templates are mobile-responsive, visually appealing, and optimized for conversions. Consistent branding across your website and email marketing strengthens recognition and trust with your Charleston audience.
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Not every platform is right for every business. We help Charleston businesses identify which platforms their target customers use most actively. For professional services, LinkedIn and Facebook are often priorities; retail businesses might focus on Instagram and Facebook; while B2B companies may benefit from LinkedIn and Twitter. Our strategy aligns platform selection with your specific audience and goals.
Our standard social media packages include 3-5 posts weekly per platform, but we customize frequency based on your goals and audience engagement patterns. Consistency is more important than volume—we focus on creating quality content that resonates with your Charleston audience rather than posting for the sake of frequency.
Yes, our community management service includes monitoring and responding to comments, messages, and mentions across your social platforms. Timely engagement is crucial for building relationships with your Charleston audience and demonstrating responsive customer service. We work with you to establish response guidelines and can handle routine interactions.
Absolutely. Our design team creates custom graphics, images, and videos specifically optimized for each social platform. These visuals align with your brand identity while being designed to capture attention in busy social feeds. For Charleston businesses, we can incorporate local themes and imagery that resonates with the local audience.
We track meaningful metrics aligned with your business goals—not just vanity metrics like followers. Depending on your objectives, we monitor engagement rates, website traffic from social channels, lead generation, or direct conversions. Monthly reports detail these metrics with actionable insights to continuously refine your Charleston business's social strategy.
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Our business consultation services focus on digital strategy, marketing planning, business process automation, and growth strategies for Charleston businesses. We help identify opportunities to leverage technology and digital marketing to improve efficiency, increase revenue, and enhance customer experience. Our practical, results-oriented approach provides actionable recommendations.
Business automation can streamline repetitive tasks, reduce errors, and free your team to focus on high-value activities. For Charleston businesses, we implement automation solutions for appointment scheduling, email follow-ups, inventory management, customer communication, and more. These systems can significantly reduce operational costs while improving customer satisfaction.
Yes, we provide customized training sessions for your team on WordPress, digital marketing tools, social media management, and other digital skills. These sessions can be conducted in-person at your Charleston location or virtually. We tailor the content and complexity to match your team's current knowledge level and specific needs.
Absolutely. We guide Charleston businesses through comprehensive digital transformation—from moving paper-based processes online to implementing integrated systems that connect your website, CRM, email marketing, and other digital tools. Our approach is pragmatic and focused on achieving specific business outcomes rather than adopting technology for its own sake.
Unlike traditional business consultants, we combine strategic business advice with technical implementation capabilities. We don't just recommend solutions—we can build and implement them for your Charleston business. This hands-on approach ensures that strategic recommendations actually translate into practical solutions that drive measurable results.
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We use a combination of communication methods including regular email updates, scheduled video conferences, and our project management system where you can track progress in real-time. Charleston clients appreciate our transparent communication approach, where we provide weekly status updates and are available for questions throughout the project. We adapt our communication style to your preferences.
Each client is assigned a dedicated Client Success Manager who serves as your primary point of contact throughout our relationship. This ensures consistency and accountability in all communications. Behind the scenes, your project is supported by our specialized team of developers, designers, and marketing experts, but you’ll always have one person coordinating everything for a seamless experience.
Your involvement can be tailored to your preferences and availability. At minimum, we require your input during the initial strategy development and key approval stages. Some Charleston business owners prefer to be heavily involved throughout the process, while others prefer to approve the strategy and then let us execute with minimal day-to-day involvement. We’re flexible and can adapt to your preferred working style.
For website projects, our agreements include two rounds of revisions at each stage of the process. Additional revisions beyond this scope are billed at our hourly rate. For ongoing services like content creation, we include one round of revisions per deliverable. We believe in getting things right and will work with you to ensure you’re completely satisfied with the final result.
Website launch is just the beginning of our relationship with Charleston clients. We offer post-launch support to address any issues that arise and help you understand your new website. We strongly recommend transitioning to one of our website maintenance plans to protect your investment and ensure your site continues to perform optimally. Many clients also continue with our digital marketing services to drive traffic to their new website.
Our website development process follows these key phases:
Throughout the process, we maintain clear communication and regular progress updates for Charleston clients.
Initial on-page SEO improvements can be implemented within 2-3 weeks of beginning our service. This includes optimizing page titles, meta descriptions, heading structure, and content revisions. Technical SEO improvements typically take 3-4 weeks as they require more careful implementation. Off-page SEO, such as building quality backlinks, is an ongoing process that shows increasing results over 3-6 months.
Standard maintenance requests are typically addressed within 1-2 business days. For clients on our priority maintenance plans, emergency issues are handled within 4 business hours during regular business hours. Critical issues like website downtime are addressed immediately regardless of plan level. We understand that your website is critical to your Charleston business, and we respond accordingly.
Basic email automation sequences can be set up within 1-2 weeks, including welcome series, abandoned cart recovery, and basic nurture sequences. More complex automation with conditional logic and personalization typically requires 3-4 weeks for proper setup and testing. Our approach ensures that automation is not only technically sound but strategically effective for your Charleston business.
Standard blog posts and content pieces are typically delivered within 7-10 business days from approval of the content brief. Rush delivery is available when needed. For larger content projects like complete website copy or comprehensive guides, we develop a content calendar with regular deliverables over an agreed-upon timeline, usually 3-4 weeks for a complete website.
We specialize in WordPress, which powers over 40% of all websites worldwide. WordPress provides the perfect balance of user-friendliness for clients and flexibility for development. For Charleston businesses with specific needs, we can implement specialized WordPress solutions for e-commerce, membership sites, booking systems, and more through carefully selected plugins and custom development.
Website security is multi-layered in our approach. We implement security plugins, regular updates, firewall protection, and secure hosting environments. For WordPress sites, we follow best practices including limited login attempts, strong password policies, and regular malware scanning. Our maintenance plans include ongoing security monitoring and immediate response to any detected threats or vulnerabilities.
Yes, we specialize in integrating websites with business systems like CRMs, email marketing platforms, booking systems, and accounting software. Whether you’re using popular systems like Salesforce, HubSpot, QuickBooks, or industry-specific solutions, we can create seamless connections that eliminate double-entry and streamline your operations. These integrations are particularly valuable for Charleston service businesses looking to automate their workflows.
Absolutely. We build custom WooCommerce solutions on WordPress that give Charleston retailers and service businesses powerful e-commerce capabilities. Our e-commerce implementations include secure payment processing, inventory management, shipping integration, tax calculation, and customized checkout experiences. We can also integrate with fulfillment systems, point-of-sale solutions, and accounting software for a complete business solution.
We build all websites with accessibility in mind, following WCAG 2.1 guidelines. This includes proper heading structure, image alt text, keyboard navigation, color contrast, and screen reader compatibility. For Charleston businesses requiring formal compliance, we can perform detailed accessibility audits and implement necessary improvements to minimize legal risk and ensure your website is usable by everyone, regardless of abilities.
Yes, we have extensive experience working with Charleston healthcare providers. We understand HIPAA compliance requirements and implement appropriate security measures for medical websites. Our healthcare solutions include secure patient portals, appointment scheduling, patient education resources, and marketing strategies that comply with healthcare advertising regulations while effectively attracting new patients.
Absolutely. We create restaurant websites with online ordering capabilities, reservation systems, menu management, and location-based marketing to attract local diners. For Charleston restaurants, we implement strategies to increase visibility in local searches, manage review platforms, and create compelling social media content that showcases your culinary offerings. Our solutions are designed to drive both online orders and in-person dining traffic.
Yes, we build powerful real estate websites for Charleston agents and brokers featuring IDX integration, property search functionality, neighborhood guides, and lead capture systems. Our real estate marketing strategies include targeted content creation, virtual tour integration, and localized SEO to attract potential buyers and sellers. We understand the competitive Charleston real estate market and develop solutions that help you stand out.
Definitely. We create custom e-commerce solutions for Charleston retailers that blend online and in-store experiences. Our retail websites include inventory synchronization, point-of-sale integration, customer account management, and personalized shopping experiences. Our digital marketing for retailers focuses on product promotion, shopping campaigns, and customer retention strategies to maximize your return on investment.
Yes, we create sophisticated websites and digital marketing strategies for Charleston professional service firms. We understand the unique challenges of marketing professional services and focus on establishing authority, building trust, and generating qualified leads. Our solutions include practice area content, credential highlighting, secure client portals, and lead nurturing systems designed to convert prospects into clients.
We establish clear KPIs (Key Performance Indicators) aligned with your business goals at the start of our engagement. These typically include metrics like website traffic, lead generation, conversion rates, keyword rankings, and return on ad spend. For Charleston businesses, we track both online metrics and real-world outcomes like phone calls, form submissions, and in-store visits. We provide transparent monthly reporting on all KPIs.
Our clients receive comprehensive monthly reports detailing all activities performed and results achieved. These reports include website analytics, search ranking progress, content performance, social media metrics, and conversion data. Each report includes professional analysis explaining what the numbers mean for your business and our strategic recommendations based on the data. We make complex analytics understandable and actionable.
For most Charleston clients, we schedule monthly strategy calls to review reports, discuss performance, and plan upcoming activities. Clients on our premium service plans receive quarterly in-depth strategy sessions to analyze trends and make larger adjustments to the digital strategy. Of course, we’re always available for additional discussions as needed, and we proactively reach out if we see opportunities or concerns between regular meetings.
Yes, we have numerous case studies showcasing results for Charleston businesses similar to yours. For example, we helped a local healthcare provider increase new patient appointments by 43% through targeted local SEO and content marketing. For a Charleston retailer, our e-commerce optimization increased online sales by 67% year-over-year. During your consultation, we can share relevant case studies specific to your industry and goals.
The timeline for results varies by service and starting point. Website technical improvements typically show impact within 1-2 months. Content marketing and SEO build momentum over 3-6 months, with continuing growth thereafter. Social media marketing often shows engagement improvements within weeks, while conversion improvements take 2-3 months to optimize. We set realistic expectations and focus on sustainable, long-term results rather than quick fixes.
The first step is scheduling a complimentary consultation to discuss your goals and needs. You can book this through our website or by calling 843-800-2026. During this consultation, we’ll learn about your Charleston business, examine your current digital presence, and discuss how our services can help you achieve your objectives. Following the consultation, we’ll prepare a customized proposal outlining recommended services, timelines, and investment.
To get started effectively, we typically need access to your current website (if applicable), analytics accounts, existing marketing materials, and information about your business goals, target audience, and competitors. For Charleston businesses, we also discuss your local market positioning and neighborhood-specific targeting goals. Don’t worry if you don’t have all this information ready—we can guide you through the process of gathering what’s needed.
Most website projects and digital marketing campaigns can begin within 1-2 weeks of proposal approval and receipt of initial payment. Our project management system ensures efficient onboarding and prompt project initiation. For Charleston businesses with urgent needs, we can sometimes expedite this process—just let us know if you have specific timeline requirements.
Yes, comprehensive training is included with all our website development projects. We provide personalized training sessions for your team, covering content management, basic updates, and any specific functionality we’ve implemented. We also provide recorded video tutorials and written documentation for future reference. For Charleston clients, we offer in-person training sessions at your location or our downtown office.
While our regular support hours are Monday-Friday, 9am-5pm, we understand that digital emergencies don’t follow business hours. For critical issues like website downtime, we provide after-hours emergency support to clients on our maintenance plans. For non-emergency questions or requests that arise outside business hours, you can submit them through our support system, and we’ll address them promptly on the next business day.
CORE CONNECT offers Charleston businesses a rare combination of technical expertise and customer-focused service. We understand both the local Charleston market and the digital landscape, allowing us to create strategies that truly work for your specific business. Our integrated approach means all aspects of your digital presence work together cohesively, maximizing your results and simplifying your life with one trusted partner for all your digital needs.
Many agencies either excel at customer service but lack technical depth, or have strong technical capabilities but poor communication. CORE CONNECT has deliberately built a team that delivers both exceptional service and cutting-edge technical solutions. We explain complex concepts in plain English, meet deadlines consistently, and genuinely care about your business success. This dual focus has made us Charleston’s premier digital partner for businesses that value both quality and service.
Beyond just building websites or running marketing campaigns, we focus on driving real business outcomes—more customers, increased revenue, improved efficiency, and sustainable growth. We align all digital initiatives with your specific business goals and measure success accordingly. For Charleston businesses, this means investing in digital solutions that deliver tangible returns rather than technical bells and whistles that don’t impact your bottom line.
We believe in building long-term partnerships rather than transactional relationships. Many of our Charleston clients have been with us for years because we consistently deliver value, proactively identify opportunities, and genuinely care about their success. We see ourselves as an extension of your team, providing the digital expertise you need while respecting your vision for your business. This collaborative approach leads to better results and a more enjoyable working relationship.
We invite you to schedule a complimentary consultation to discuss your specific needs and goals. During this conversation, we’ll listen more than we talk, seeking to understand your business challenges and objectives before recommending any solutions. This no-obligation discussion will help you determine if CORE CONNECT is the right digital partner for your Charleston business. Simply call us at 843-800-2026 or use the consultation request form on our website to get started.
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Your digital presence is more than just a website—it’s the foundation of your business growth in today’s connected world.
We bridge the gap between powerful technology and the human experience your customers deserve.
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