Having customers complete their profile when they first join a Community Group is great for easily identifying members. However, this added required step upon entry can discourage some members who would like to view other areas of your group first. So, let’s learn how to disable this feature if needed.

• Start by heading to the Community Groups tab inside the Memberships section and clicking Log In under your desired group.
• Under the group module, on your right, click Settings to access the Menu.
• Scroll down in the Details section and uncheck the box next to Show mandatory profile modal.
• Click the Save button to disable the option.

And there you have it. Now you can easily modify this setting if you do not want every new member of your community to set their profile picture compulsorily, removing the prompts to upload their profile picture and bio, instead allowing them to set those details up at their own pace.

Frequently Asked Questions #

What is the mandatory profile modal? #

It is a required step that prompts new members to complete their profile, such as uploading a profile picture and bio, when they first join a Community Group.

Why would I disable it? #

The required step can discourage some members who would prefer to explore other areas of your group first, so disabling it lets them set up their profile at their own pace.

Where do I turn off the mandatory profile modal? #

Log into your group, open Settings, scroll down in the Details section, and uncheck “Show mandatory profile modal.”

Do I need to save the change? #

Yes. After unchecking the box, click the Save button to disable the option.

Will members still be able to add a profile picture and bio? #

Yes. Disabling the modal only removes the compulsory prompt; members can still set up their profile details whenever they choose.

Who can change this setting? #

A group admin or owner with access to the group’s Settings menu can enable or disable the mandatory profile modal.