The Group Access Granted trigger is activated when a user is added to a specific community group. This trigger allows you to initiate automated workflows to welcome users, deliver onboarding content, or assign new resources, ensuring a smooth and engaging entry into the group.
How It Works #
Begin by accessing the relevant workflow, then add the Group Access Granted trigger.
Workflow Trigger Name #
In the Workflow Trigger Name field, assign a descriptive name that reflects the trigger’s purpose, such as “Onboarding: Marketing Group Access Granted.”
Set Up Filters #
Refine the trigger by specifying the groups users are being added to. Use the “is” or “is not” filters to include or exclude specific groups. Additionally, apply the “is empty” or “is not empty” filters to target users based on their existing group memberships.
Save the Trigger #
Review your configuration, confirm the settings, and save the trigger.
Finally, test the workflow to ensure it performs as expected. Once verified, activate it so the automation begins as soon as users are granted access to the specified group(s). With flexible filters and intuitive setup, this trigger supports seamless community management while enhancing user satisfaction from the very first interaction.
Frequently Asked Questions #
When does the Group Access Granted trigger fire? #
It activates when a user is added to a specific community group.
What can I automate with this trigger? #
You can welcome users, deliver onboarding content, or assign new resources as soon as they join a group.
What filters are available? #
Use “is” or “is not” to include or exclude specific groups, and “is empty” or “is not empty” to target users by existing memberships.
Should I name the trigger? #
Yes. A descriptive name like “Onboarding: Marketing Group Access Granted” makes the workflow easier to identify.
Should I test before activating? #
Yes. Test the workflow to confirm it performs as expected, then activate it so the automation runs on each new group grant.
Why use this trigger? #
It supports seamless community management and improves user satisfaction from the very first interaction.
