It is important to connect your Facebook account with all of the permissions. If you are trying to connect your Facebook pages with the connector but some of the pages are missing from the list, you can follow the guide below.
Navigate to Facebook #
Log in to your Facebook account, click the dropdown icon next to your profile picture, select Settings and Privacy, then click Settings.
Select Business Integrations under Your Activity.
Search for the LeadConnector application in the Business Integrations. Once you find the application, click on the View and Edit link.
Select the List of Pages #
Upon clicking the link, you will see the popup. Make sure you have given all the permissions and selected all of your social channels. If some of the channels are unchecked, you can check them from there.
Save and Reconnect #
Click the Save button once you have changed the permissions and selected the new pages.
Now navigate to Settings in Social Planner and connect your Facebook pages. This time, you should be able to see the pages that were not showing previously.
Frequently Asked Questions #
Why are some of my Facebook pages missing from the connection list? #
This usually happens when all permissions were not granted or all social channels were not selected when the LeadConnector application was authorized.
Where do I update the LeadConnector permissions on Facebook? #
Log in to Facebook, go to Settings and Privacy > Settings, then select Business Integrations under Your Activity and click View and Edit on the LeadConnector application.
How do I add the missing pages? #
In the LeadConnector permissions popup, check any unchecked channels and ensure all permissions are granted, then click Save.
What do I do after updating the permissions? #
Go to Settings in the Social Planner and reconnect your Facebook pages. The previously missing pages should now appear.
Do I need admin access to see all pages? #
Yes. You should have the appropriate role and full permissions on the pages for them to appear and connect correctly.
Why is granting all permissions important? #
Granting all permissions ensures every page and social channel is available to connect, preventing missing pages and publishing issues.
