Reaching large audiences is crucial for any growing business, helping you efficiently create marketing campaigns, notify customers of changes in events, and promote your brand. There are a few ways to approach this inside the system, and the most efficient for sporadic messages is the Bulk SMS option in your contacts section. Let’s learn how to use it.
Sending a Bulk SMS #
Start by navigating to the Smart Lists tab inside the Contacts section and selecting your desired contacts.
Open the More dropdown menu and select the Send SMS option.
Provide a description for the action, which will be displayed in the tracking report.
Select the phone number from which you wish to send the messages. If none is selected, the last used number for each contact will be used; if this is the first message for that contact, the default number will be used.
Creating Your Message #
You may now compose a message from scratch or use a pre-saved template. This flexibility allows you to create customized communication or quickly deploy a message that you’ve already prepared.
For a personalized touch, consider adding custom fields such as first names, email addresses, or phone numbers directly into your text with ease. You can also enhance your message by including attachments or emojis for added emphasis.
Selecting a Sending Mode #
Send All at Once #
Select the “Send All at Once” feature to send your message to all selected contacts instantly. This option allows for rapid execution, ensuring timely communication with your audience.
Send at a Scheduled Time #
Choose the “Send at a Scheduled Time” option to plan your message delivery at a specific date and time. This feature ensures that your communications are strategically timed for maximum impact and that your message reaches its audience at the optimal moment.
Send in Drip Mode #
The “Send in Drip Mode” feature allows you to gradually send messages to your contact list in smaller batches over a specified period. This method helps manage responses more effectively and prevents overwhelming your audience.
You can control the batch size, set intervals between batches, and schedule specific days and times for sending using these parameters:
- Start On: Select the exact date and time for message delivery to your contacts to begin.
- Batch Quantity: Specify the number of contacts to receive messages in each batch.
- Repeat After: Choose the interval between each batch, ranging from seconds to days.
- Send On: Select the specific days of the week to send each batch.
- Process Between Hours (Optional): Define the time frame during which the batches should be sent.
Send #
Review your selected contacts and proceed once you have confirmed your choices. Queue the bulk action for sending according to your selected preferences.
Click the Check Progress option to monitor your action’s development. Additionally, you can track real-time progress and delivery stats by clicking the statistics icon.
This approach provides flexibility and control, ensuring your messaging strategy aligns perfectly with your communication goals.
Frequently Asked Questions #
How do I send a bulk SMS to my contacts? #
Go to the Smart Lists tab in the Contacts section, select your desired contacts, open the More dropdown menu, and choose Send SMS. Then add a description, pick a sending number, compose your message, and choose a sending mode.
What sending modes are available for bulk SMS? #
You can choose Send All at Once for instant delivery, Send at a Scheduled Time to deliver on a specific date and time, or Send in Drip Mode to release messages in smaller batches over a set period.
Can I personalize bulk SMS messages? #
Yes. You can add custom fields such as first names, email addresses, or phone numbers directly into your text, and include attachments or emojis for added emphasis.
Can I use a template instead of writing a new message? #
Yes. You can compose a message from scratch or use a pre-saved template to quickly deploy a message you have already prepared.
How do I track the progress of a bulk SMS? #
Click the Check Progress option to monitor your action’s development, and click the statistics icon to track real-time progress and delivery stats.
What happens if I don’t select a sending number? #
If no number is selected, the last used number for each contact will be used. If it is the first message for that contact, the default number will be used.
